Chative.io

AI sales assistant built specifically for your store

Chative.io screenshot

Chative.io is an AI-powered omnichannel messaging platform designed to help businesses engage customers across multiple channels, including websites, social media, and messaging apps.

It offers a unified inbox, AI chatbots, and automation tools to streamline customer support and sales processes.

With customizable chat widgets and CRM integration, Chative.io aims to enhance customer experience and boost team productivity.

    • Free Plan: $0/month
    • Team Plan: $10/month per member
    • Business Plan: $25/month per member

Tool Summary

Value Rating (4/5)
Price Tier Free
Cost $$ (2/5)
Category AI eCommerce Tools

Features

  • Unified Inbox: Consolidate messages from various channels into one platform.
  • AI Chatbots: Deploy AI agents to handle customer inquiries and automate tasks.
  • Live Chat: Engage website visitors in real-time with customizable chat widgets.
  • CRM Integration: Access customer profiles, order history, and interaction logs.
  • Automation Workflows: Set up automated responses and follow-ups based on customer behavior.
  • Analytics & Reporting: Monitor team performance and customer engagement metrics.

Common Use Cases

  • E-commerce Businesses: Enhance customer support and drive sales through integrated chat solutions.
  • Customer Support Teams: Manage and respond to customer inquiries efficiently across multiple channels.
  • Marketing Teams: Engage prospects and customers with personalized messages and promotions.
  • Small to Medium Enterprises: Implement cost-effective communication tools to improve customer experience.

Pros ✅

  • Omnichannel Support: Manage conversations from various platforms like Facebook, Instagram, WhatsApp, and more in a single inbox.
  • AI Automation: Automate responses to FAQs, order tracking, and product recommendations using AI agents.
  • Customizable Widgets: Tailor chat widgets to match your brand's look and feel.
  • E-commerce Integration: Seamlessly integrate with platforms like Shopify and WooCommerce for order management.
  • Affordable Pricing: Offers a free plan and competitively priced paid plans suitable for small to medium businesses.

Cons ❌

  • Learning Curve: Advanced features may require time to learn and set up effectively.
  • Limited Free Plan: The free plan has restrictions on team size and message history duration.
  • Feature Limitations: Some advanced features, like API access and automation workflows, are only available in higher-tier plans.

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This site contains affiliate links. If you click on one and make a purchase, I may earn a small commission at no additional cost to you. As an affiliate, I only recommend products and services I genuinely use or believe in. This disclosure is in accordance with the Federal Trade Commission's guidelines on endorsements and testimonials.