SiteSpeak AI
Custom AI Customer Support Agents & Chatbot Platform
SiteSpeak AI is a comprehensive AI-powered customer support platform that enables businesses to create custom-trained chatbots and AI agents for automated customer service.
The platform trains on your specific business content including knowledge bases, PDFs, YouTube videos, Notion pages, Google Docs, spreadsheets, and databases to provide accurate, contextual responses. With support for 10+ data sources and automatic retraining schedules, SiteSpeak AI keeps your AI agents up to date without manual intervention.
Deploy AI agents across websites, Slack, Discord, WhatsApp, and other channels from a single dashboard. The platform supports lead capture, live chat handoff, and custom actions per agent for workflow automation.
Pricing Plans:
- Free: $0 – 30 message credits/month, 1 AI agent, 10 training sources, basic AI models
- Starter: $29/month ($24/month yearly) – 2,000 credits, 200 training sources, lead capture
- Pro: $79/month ($66/month yearly) – 7,500 credits, 5 AI agents, 2,500 sources, API & MCP Server access, WhatsApp & HubSpot
- Growth: $249/month ($208/month yearly) – 20,000 credits, 15 agents, 8,000 sources, custom domain, daily auto-sync
- Business: $499/month ($416/month yearly) – 50,000 credits, unlimited agents, 20,000 sources, dedicated onboarding, priority support
Tool Summary
| Value Rating | ★★★★ (4/5) |
| Price Tier | Freemium |
| Cost | $$ (2/5) |
| Category | AI Chatbot Platforms |
Features
- Custom AI Training: Train chatbots on 10+ data sources including PDFs, websites, YouTube videos, Notion, Google Docs, spreadsheets, and audio files
- Multi-Platform Deployment: Deploy AI agents across websites, Slack, Discord, WhatsApp, and other channels
- Automatic Retraining: Schedule daily, weekly, or monthly retraining to keep AI agents current with latest content
- API & MCP Server Access: Full API and MCP server integration available on Pro tier and above for developer workflows
- Lead Capture: Collect visitor information through conversational AI interactions
- Custom Actions Per Agent: Configure automated workflow actions triggered by agent conversations
- WhatsApp & HubSpot Integration: Connect AI agents to WhatsApp for messaging and HubSpot for CRM workflows
- Live Chat Handoff: Seamlessly transfer conversations from AI to human agents when needed
- Multi-AI Model Support: Access all AI models and bring your own API key (BYOK) on Pro and above
- Team Collaboration: Shared workspace for teams to manage AI agents and training sources together
Common Use Cases
- SaaS Companies: Automate technical support queries while maintaining product-specific expertise and reducing ticket volume
- E-commerce Businesses: Handle order inquiries, shipping questions, and product recommendations with AI trained on your catalog
- Agencies: Deploy custom-branded AI agents for multiple clients from a single dashboard
- Knowledge-Heavy Organizations: Surface answers from scattered documentation across websites, PDFs, Notion, and internal wikis
- Customer Success Teams: Provide instant self-service support while capturing leads and escalating complex issues to humans
Pros ✅
- Comprehensive Training Sources: Supports 10+ content types including videos, documents, APIs, Notion, Google Docs, and spreadsheets
- MCP Server access available on Pro tier—enables integration with AI development workflows and Claude Code
- API access for custom integrations and automation
- Multi-Channel Deployment: Single chatbot works across websites, Slack, Discord, WhatsApp, and more
- Automatic Retraining: Keep AI agents current with scheduled daily, weekly, or monthly content syncs
- Generous free tier allows testing before committing to a paid plan
- 7-day free trial on all paid plans with cancel anytime flexibility
Cons ❌
- Limited Free Plan: Only 30 message credits per month severely restricts real-world testing
- Pricing scales steeply: Pro at $66/mo yearly to Business at $416/mo yearly
- MCP Server and API access locked behind Pro tier ($66+/month)
- Message credit system means costs can become unpredictable for high-traffic sites
- Advanced features like custom domain and daily auto-sync require Growth tier ($208+/month)