Automate Customer Service with Lyro AI and Multichannel Live Chat
Tidio is a customer service platform that combines AI-powered automation, live chat, and helpdesk tools into a single workspace, helping over 300,000 businesses respond faster and resolve more tickets without growing the support team.
At the core sits Lyro, a conversational AI agent capable of resolving up to 67% of customer interactions autonomously by drawing on existing knowledge bases, product data, and brand voice. Combined with Flows for proactive lead capture and 120+ native integrations including Shopify, HubSpot, and Zapier, Tidio gives ecommerce stores, SaaS companies, and support teams a unified system for AI-driven and human-assisted customer conversations.
Pricing
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- Free: $0/month — 50 conversations/month, 10 seats, live chat and ticketing
- Starter: from $24.17/month annually — 100 conversations/month, 50 Lyro AI conversations, 100 Flows visitors, basic analytics
- Growth: from $49.17/month annually — up to 2,000 conversations/month, advanced analytics, user permissions, macros, automatic chat assignment
- Plus: from $749/month — custom volumes, departments, multiproject support, custom branding, OpenAPI, dedicated success manager
- Premium: custom pricing — 3,000+ Lyro AI conversations, guaranteed 50% Lyro resolution rate, mobile SDK, SSO, managed service
- Lyro AI Agent (add-on): from $32.50/month — standalone or layered on existing plans