Fireflies AI
AI Meeting Assistant for Transcription, Summaries & Analysis
Fireflies AI is an intelligent meeting assistant that automatically records, transcribes, and summarizes conversations across all major video conferencing platforms.
Using advanced AI technology, Fireflies transforms meetings into searchable, actionable knowledge hubs with 95% accurate transcription, comprehensive summaries, and automated action items. With over one million companies using the platform, Fireflies has become a go-to solution for teams looking to unlock the knowledge buried inside their conversations.
The platform works in real time—delivering live transcripts, instant notes, and action items as meetings happen. Its AskFred AI assistant lets you query past meetings conversationally, while Voice Agents and AI Skills extend functionality into automated workflows and custom post-meeting actions.
Pricing Plans:
- Free: $0 forever – unlimited transcription (with limits), 800 mins storage/seat, limited AI summaries, API access
- Pro: $18/month ($10/month billed annually) – 8,000 mins storage/seat, unlimited AI summaries, 20 AI credits, Voice Agents, AI Skills
- Business: $29/month ($19/month billed annually) – unlimited storage, video recording, conversation intelligence, team analytics, 30 AI credits
- Enterprise: $39/month billed annually – SSO, SCIM, HIPAA compliance, private storage, custom data retention, 50 AI credits, dedicated account manager
Tool Summary
| Value Rating | ★★★★★ (5/5) |
| Price Tier | Freemium |
| Cost | $ (1/5) |
| Category | AI Transcription Tools |
Features
- AI-Powered Transcription: Industry-leading 95% accuracy across 100+ languages with automatic speaker identification
- Real-Time Notes: Live transcripts, instant notes, and action items generated as meetings happen
- Comprehensive AI Summaries: Detailed meeting notes, action items, and key decisions generated automatically
- AskFred AI Assistant: Conversational AI that answers questions about past meetings and extracts insights
- Voice Agents: AI-powered voice agents for automated meeting interactions and workflows
- AI Skills: Customizable AI capabilities for specific post-meeting actions and analysis
- Conversation Intelligence: Talk-time analytics and conversation insights for coaching and performance
- Meeting Prep: AI-generated briefings before meetings based on previous interactions
- Universal Platform Support: Works across Zoom, Google Meet, Microsoft Teams, Webex, and 10+ other platforms
- API Access: Developer API available on all tiers including the free plan
- Mobile App: Available on both Android and iOS for on-the-go meeting access
Common Use Cases
- Sales Teams: Record client calls, analyze conversations for coaching opportunities, and auto-populate CRM systems with meeting data
- Remote Teams: Maintain meeting documentation, create shareable summaries, and ensure distributed team alignment
- Recruiters: Score candidate interviews, extract key qualifications, and maintain consistent hiring documentation
- Project Managers: Track action items across meetings, monitor follow-ups, and maintain project context
- Customer Success: Analyze support calls for sentiment, track feature requests, and improve service quality
- Executives: Get AI-generated briefings before meetings and quick summaries after without attending every call
Pros ✅
- Universal Platform Support: Works seamlessly across Zoom, Google Meet, Microsoft Teams, Webex, and 10+ other platforms
- Unlimited Transcription on all paid plans without minute restrictions
- Enterprise-Grade Security: SOC 2 Type II, GDPR, and HIPAA compliant with private storage options
- Real-time transcription and notes during live meetings—not just post-meeting
- API access available on all tiers including the free plan—strong developer ecosystem
- Voice Agents and AI Skills extend functionality beyond simple transcription
- Used by 1M+ companies—proven at scale
Cons ❌
- Limited Free Plan: Only 800 minutes of storage and limited AI summaries restricts extensive free usage
- Bot Presence Required: Visible meeting bot for most video conferencing platforms, which some participants may find intrusive
- AI Credit System: Advanced features consume credits (20-50/month depending on plan) which may limit power users
- No MCP server integration available
- Processing delays can occur for longer meetings or during peak usage